THE HALLOWELL HUB
Last Updated: April 22, 2026
PLEASE READ THESE TERMS OF SERVICE ("TERMS") CAREFULLY BEFORE ACCESSING OR USING THE HALLOWELL HUB PLATFORM. These Terms constitute a legally binding agreement between you ("You," "User," or "Member") and The Hallowell Hub, LLC ("The Hallowell Hub," "we," "us," or "our"). By creating an account, subscribing to a membership plan, or otherwise accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, you may not access or use the Platform.
"Platform" means The Hallowell Hub website (thehallowellhub.com), the Circle community forums and threads (hosted at hallowellhubcommunity.circle.so), any associated mobile applications, and all content, features, tools, and services offered through them.
"Content" means all text, audio, video, images, data, materials, educational resources, live event recordings, community posts, and other information made available on or through the Platform, whether created by The Hallowell Hub, its hosts, or its members.
"Membership" means any paid subscription plan providing access to the Platform, including Beta, Founding, and any other membership tiers offered.
"Hosts" means Dr. Edward Hallowell, M.D., Sue Hallowell, LICSW, Shawn Bernard, and any other individuals who create content, lead events, or facilitate community discussions on the Platform.
The Platform provides educational content and community discussion related to ADHD and general wellness. The Platform is not a medical service, clinical practice, healthcare facility, or therapy practice.
No physician-patient relationship, therapist-patient relationship, or any other provider-client relationship is created by your use of the Platform or by any interaction with its Hosts, partners, or members. This includes any interaction with Edward Hallowell, M.D., Sue Hallowell, LICSW, or any other licensed healthcare professional who may participate on the Platform.
All Hosts who are licensed healthcare professionals participate on the Platform solely in their capacity as educators, authors, and community hosts — not as treating physicians, clinicians, or therapists. Their participation does not constitute the practice of medicine, therapy, or any other clinical service.
A provider-client relationship can only be established through a mutual agreement following a formal in-person or telehealth clinical consultation conducted outside of and independent from this Platform.
All Content on the Platform is provided for educational and informational purposes only. Nothing on the Platform constitutes or should be interpreted as medical advice, diagnosis, treatment, or a substitute for professional medical advice from a licensed healthcare provider.
Do not disregard or delay seeking professional medical advice based on anything you read, hear, or view on the Platform. The information provided on the Platform reflects general wellness and educational content and may not reflect the most current medical developments. Different healthcare professionals may hold varying opinions and practices regarding the topics discussed on the Platform.
The Platform has no prescribing capability. No interaction on the Platform should be construed as a prescription recommendation. Any discussion of medications on the Platform is informational and educational only and should not be interpreted as an endorsement, recommendation, or prescription guidance for any specific medication, dosage, or treatment regimen.
The Platform does not collect medical histories or clinical intake information, and no information shared on the Platform should be treated as part of a clinical record.
Any assessments, surveys, self-reflection tools, or personal development exercises provided on the Platform are for educational and personal growth purposes only. They do not constitute clinical assessments, diagnoses, or screening instruments.
The Hallowell Hub is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Information shared by members on the Platform, including in community forums, is not protected health information as defined under HIPAA, and The Hallowell Hub does not assume HIPAA compliance obligations with respect to such information. You should not share sensitive personal health information on the Platform that you would not want disclosed to other community members or to the general public.
By using the Platform, you acknowledge and agree that:
To access the Platform, you must create an account and subscribe to a Membership plan. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
The Platform uses Circle as a third-party community platform. You may be required to create a separate Circle account to access community features. Circle's own terms of service and privacy policy apply to your use of the Circle platform in addition to these Terms.
Subscription Plans. Memberships are offered on a recurring subscription basis (monthly or annually, as applicable). By subscribing, you authorize us to charge your designated payment method on a recurring basis until you cancel. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD AT THE THEN-CURRENT RATE UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. You will receive an email reminder at least seven (7) days before each annual renewal charge.
Pricing. Membership pricing is subject to change.
Cancellation. You may cancel your Membership at any time through your account settings on the Platform. Upon cancellation, you will retain access to the Platform through the end of your current paid billing period. No refunds will be issued for partial monthly billing periods. For annual subscriptions cancelled after the first thirty (30) days, no refund will be issued for the remaining unused portion of the annual term. If you cancel an annual subscription within the first thirty (30) days of the subscription start date, you may be eligible for a pro-rated refund at our discretion. To request a refund consideration, contact us at Hello@TheHallowellHub.com.
Payment Processing. Payments are processed through Stripe, a third-party payment processor. Your use of Stripe is subject to Stripe's terms of service. We do not store your complete payment information on our servers.
The Platform includes community forums and discussion spaces. When participating in community features, you agree to:
We reserve the right to remove any content and to suspend or terminate any account that violates these guidelines, at our sole discretion and without prior notice or refund.
All Content on the Platform, including but not limited to text, graphics, logos, audio, video, course materials, frameworks, and educational resources, is owned by or licensed to The Hallowell Hub and is protected by copyright, trademark, and other intellectual property laws.
Your Membership grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Content for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Content from the Platform without our prior written consent.
You retain ownership of any content you post to the community forums. By posting content, you grant The Hallowell Hub a non-exclusive, worldwide, royalty-free, sublicensable, license to use, display, reproduce, and distribute your content in connection with the operation of the Platform for as long as the content remains on the Platform. This license terminates when you delete your content or close your account, except to the extent your content has already been distributed or incorporated into archival records of the Platform.
If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency room immediately. The Platform is not designed or equipped to handle urgent or emergency medical situations.
If you are in mental health crisis, contact the 988 Suicide & Crisis Lifeline by calling or texting 988.
THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that any Content will be accurate, reliable, complete, or current.
No advice or information, whether oral or written, obtained by you from the Platform or through any Content shall create any warranty not expressly stated in these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE HALLOWELL HUB, ITS OWNERS, PARTNERS, HOSTS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE HALLOWELL HUB IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless The Hallowell Hub, its owners, partners, Hosts (including Edward Hallowell, M.D. and Sue Hallowell, LICSW), officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
Informal Resolution. Before filing any formal claim, you agree to attempt to resolve any dispute arising out of or relating to these Terms or the Platform by contacting us at Hello@TheHallowellHub.com. We will attempt to resolve the dispute informally within sixty (60) days.
Binding Arbitration. If we are unable to resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The place of arbitration shall be Wilmington, Delaware. Judgment on the arbitration award may be entered in any court having jurisdiction.
Class Action Waiver. YOU AND THE HALLOWELL HUB AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
Opt-Out. You may opt out of this arbitration provision by sending written notice to [address] within thirty (30) days of your first use of the Platform. If you opt out, disputes will be resolved in the courts described in the Governing Law section.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND HALLOWELL HUB AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, CONSOLIDATED PROCEEDING, OR REPRESENTATIVE PROCEEDING (COLLECTIVELY, "CLASS PROCEEDING").
This waiver applies to all disputes subject to arbitration under the Binding Arbitration provision set forth above. Unless both you and Hallowell Hub expressly agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of a class or representative proceeding.
Waiver of Representative Claims. You and Hallowell Hub further agree to waive any right to bring or participate in any representative action, including but not limited to any action brought under California's Private Attorneys General Act ("PAGA") or any similar statute in any other jurisdiction, on behalf of others. To the extent any representative or PAGA claim cannot be waived as a matter of law, such claim shall be severed from any arbitrable individual claims and, if it proceeds, shall proceed only in a court of competent jurisdiction and not in arbitration, consistent with applicable law.
Effect of Unenforceability. If this waiver is found to be unenforceable with respect to any particular claim or category of claims, that claim or category shall be severed from arbitration and may proceed in a court of competent jurisdiction, while all remaining claims subject to this waiver shall continue to be resolved through individual arbitration as provided in the Arbitration Agreement.
Injunctive Relief. Notwithstanding the foregoing, nothing set forth herein prohibits you from seeking injunctive or preliminary relief in a court of competent jurisdiction, to the extent such relief is available under applicable law and cannot lawfully be waived. Any claim for preliminary or injunctive relief shall be stayed in court pending the resolution of any individual claims subject to arbitration, to the maximum extent permitted by law.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. For material changes, we will also send notice to the email address associated with your account at least fourteen (14) days before the change takes effect. Your continued use of the Platform following the posting of revised Terms constitutes your acceptance of the revised Terms.
We also reserve the right to modify, suspend, or discontinue the Platform or any feature, content, or service at any time, with or without notice, and without liability to you. The Hallowell Hub shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from circumstances beyond its reasonable control, including without limitation acts of God, natural disasters, pandemics, internet or telecommunications outages, third-party platform failures (including Circle or Stripe), government actions, or other force majeure events. In the event of a prolonged force majeure event affecting access to the Platform, we will use commercially reasonable efforts to notify members and restore service.
We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Platform will immediately cease. If we terminate your account without cause (i.e., other than for a violation of these Terms or applicable law), and you hold an active annual Membership, we will issue a pro-rated refund for the unused portion of your annual subscription period. No refund will be issued if termination is due to a violation of these Terms.
All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
The Platform may contain links to or integrate with third-party services, including but not limited to Circle (community platform), Stripe (payment processing), and Zoom or similar video conferencing services. Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the content, privacy practices, or availability of any third-party services.
Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy for information on how we collect, use, and disclose information about you.
Entire Agreement. These Terms, together with the Privacy Policy and the Platform Disclaimer Notice, constitute the entire agreement between you and The Hallowell Hub regarding your use of the Platform.
Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
Waiver. The failure of The Hallowell Hub to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment. You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
Contact. Questions about these Terms should be directed to: Hello@TheHallowellHub.com.
The Platform is intended for users located in the United States. By using the Platform, you represent that you are accessing it from within the United States or a U.S. territory. We make no representation that the Platform or its content is appropriate or available for use in locations outside the United States. If you are located outside the United States, you access the Platform at your own risk and are responsible for compliance with local laws. Users located in the European Economic Area, United Kingdom, or other jurisdictions with distinct data protection requirements should be aware that The Hallowell Hub's Privacy Policy governs the processing of their personal data.
The Hallowell Hub respects intellectual property rights and expects its members to do the same. If you believe that content posted on the Platform infringes your copyright, please submit a written notice to our designated DMCA agent at Hello@TheHallowellHub.com including: (1) a description of the copyrighted work claimed to have been infringed; (2) the location of the infringing material on the Platform; (3) your contact information; (4) a good faith statement that the use is not authorized by the copyright owner; (5) a statement under penalty of perjury that the information is accurate and you are authorized to act on the copyright owner's behalf; and (6) your physical or electronic signature.
Upon receiving a valid takedown notice, we will remove or disable access to the allegedly infringing content. If you believe content was removed in error, you may submit a counter-notice to our DMCA agent with the information required under 17 U.S.C. § 512(g). Repeat infringers may have their accounts terminated at our discretion.